Important Information
Policies
To help make your stay at Hotel Diplomat, Colaba in Mumbai as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-In and Check-Out
- Check-in: From 1:00 PM
- Check-out: By 12:00 noon
- Early check-in and late check-out subject to availability and may incur additional charges.
Identification and Age Requirement
- A valid photo ID is required at check-in for all guests.
- International guests must present a passport with a valid visa.
- Minimum age for check-in is 18 years.
Payment & Deposit
- A valid credit card or cash deposit may be required at check-in for incidentals.
- Major cards accepted.
Cancellation Policy
- Cancellation terms vary by rate plan and booking channel.
- Most standard bookings allow free cancellation up to 48 hours before arrival.
Children and Extra Beds
- Children of all ages are welcome.
- Extra beds may be available for an added charge; subject to room size and availability.
Smoking Policy
- Smoking is not permitted in guest rooms.
- Designated smoking areas are available.
Pet Policy
- Pets and service animals are not allowed on the property.
Accessibility
- Public areas and lift access are wheelchair accessible.
- Accessible rooms may be available on request.